Privacy Policy

  1. Definitions

The goal of this assignment is to clarify the most commonly used definitions which apply in these terms of use (ToU):

  • “The Company”,“Roza`s Cleaning Service”,“Magic Clean” “We”, “Us” means Roza`s Cleaning Service Ltd.
  • “Booking”: means a placing an order for services, prior arrangement of an Roza`s Cleaning services (MAGIC CLEAN) made by a Client.
  • “Cleaner“: means the person or the team who will provide the cleaning service.
  • “Client“: means a person(people), company or corporate body together with any subsidiary or associated company as designated by the Companies Act 1985 to whom the cleaning services are provided by the Cleaner.
  • “Sevrice“: means the cleaning service implemented for the Client.
  • “ToU“: means these terms of use.
  • “Website”: means the website located at https://magicclean.co.uk/, which represent the services by Us.
  • “Roza`s Cleaning Services“: means ROZA`S CLEANING SERVICES LTD registered with the UK under number 14433302, and located at 7 Corporation Street London
    E15 3HB

Unless the context requires otherwise, reference to the singular includes the plural and references to the masculine include the feminine and vice versa.

  1. Personal data collected

The personal data collected by Roza`s Cleaning Service is related to the identity of the Client in order to complete the booking.

2.1 Data about the Clients:

  • Identity data – title, name, surname, company name (if applicable).
  • Contact information – email address, post code, phone number.
  • Transaction data – bank card numbers
  • Technical data – Internet Protocol (IP) address, sign-in data (in particular, user ID and password), device used, browser.
  • Information and communication between Customers through the Website– different types of data, which the Client provides to the Company in order to complete a booking.
Please, find our Data Protection Registration Certificate attached below:
 
  1. How your information may be used:

– to operate the account you have with the Company;

– to deal with your booking enquiry or to manage your booking/service;

– to provide you the information and services that you request from Us;

– to keep intouch with you in regards of any queries, complaints or feedback which you could have the about the service or about the Company;

– to inform you regarding any changes to our Terms of Use or to our Services.

This privacy statement explains how we use and safeguard any information you provide when using this website. Your privacy is something we take very seriously. When using this website, if we ask you to voluntarily submit any information by which we can identify you, rest assured that it will only be used in ways that are disclosed in this privacy statement. By updating this website, we may occasionally modify this policy. To make sure that any changes are acceptable to you, you should periodically review this page.

Details gathered by our website.

What data do we gather?

If you submit an inquiry through our website, we may gather the following data: your name, the name of your business, and the necessary contact information, such as your email address, mailing address, phone number, and a brief description of your request. On occasion, additional data pertaining to customer surveys and/or offers may also be required.

What will we do with the data that has been gathered?

To better understand your needs and provide you with additional information on the products and services that you are interested in, we need this information. For internal record-keeping purposes, your information may also be kept in our CRM system. We might make use of this data to make our goods and services better. Using the email address you have supplied, we may occasionally send you promotional emails about new products, services, special deals, or other information that may be of interest to you. Your information might occasionally be used to get in touch with you for market research. You might hear from us via phone, fax, or email.

We could tailor the website to better suit your needs using the information. Having control over your personal data The following options are available to you for limiting the gathering or use of your personal data: Look for the box you can check to say that you do not want your information to be used by anyone for direct marketing purposes whenever you are asked to fill out a form on the website. You can withdraw your consent at any time by writing or emailing us if you have previously accepted to us using your personal information for direct marketing.

We guarantee that unless you give us permission to do so or we are forced by law, we will not sell, distribute, or lease your personal information to other parties. If you tell us that you want this to happen, we may use your personal information to send you information about third parties we believe you might find interesting. Under the Data Protection Act of 1998, you have the right to access and request details of any personal data we may have on you.

It’s possible to pay a little price.

Please write to us or send us an email if you would like a copy of the information we have on you. Please write to or email us as soon as possible if you believe that any information we have on you is inaccurate or incomplete. Any inaccurate information will be updated right away.

Security website protection

We are devoted to protecting the security of your data. We have appropriate physical, technological, and managerial safeguards in place to protect the information we collect online in order to prevent any unauthorised access or disclosure.

External links

There may be links on our website to worthwhile external websites. You should be aware that once you utilise these links to leave our website, we no longer have any control over that other website. As a result, we are unable to guarantee the security and privacy of any information you supply when visiting such sites, and you should be aware that this privacy statement does not apply to them. You should use caution and review the privacy statement for the particular website. An explanation of cookies

An explanation to cookies

A cookie is a little file that requests permission to be stored on the hard disc of your computer. Once you consent, the file is added, and the cookie assists in online traffic analysis or notifies you when you visit a specific website. Web apps can respond to you specifically thanks to cookies. By obtaining and remembering information about your preferences, the web application can adjust its operations to meet your needs, likes, and dislikes. In order to determine which pages are being used, we use traffic log cookies.

This enables us to analyse web page traffic data and enhance our website so that it better suits the needs of our users. This data is only used by us for data analysis.

Generally, cookies enable us to track which pages you find helpful and which you do not, allowing us to present you with a smarter website. We cannot access your computer or any information about you through a cookie, other than the data you choose to submit with us. You have the option to accept or reject cookies. Most web browsers allow cookies by default, however you can typically change your browser’s settings so that you can refuse cookies if you prefer. This can prevent you from using our website to its best potential.

Cookies used by this website include:

Make sure that everything works as it should

Keep in mind your preferences and selections both during and between visits

Enables sharing of content using social network widgets, such as Facebook and Twitter enabling you to remark on or express ideas on our website

Use our anti-spam enquiry form to submit questions

Track your visit for the purpose of statistical analysis so that we can enhance the website’s usability, performance, and security

No cookies are sent to:

Gather any identifiable personal information (without your express permission) Gather any private information (without your express permission)

Send information to ad networks

Send individually identifying information to outside parties Reimburse sales commissions

Your approval of our website’s cookie policy

You may have seen our banner notifying you that cookies are used by our website when you first visited it. Our website runs with “Implied Consent” in accordance with the 2011 EU Cookie Law. This implies that up until the point at which you choose to disable cookies through your browser’s settings or by following the instructions below, we will assume that you have consented and given us permission to deploy cookies. Most widely used web browsers allow the automatic deployment of cookies onto your device by default. The exact cookies that our website uses and how to disable them are described below. We advise visiting the Information Commissioner’s Office (ICO) website, where you may get the most recent details, instructions, and guidance on EU Cookie Law, for further information on the cookie law in the UK.

Cookies that our website uses Social network sharing

Users are encouraged to like our profile and/or share our content on social media sites like Facebook, LinkedIn, and Twitter. Our website uses widgets from outside sources to make social sharing available. The social networks’ cookies and privacy consequences differ and depend on the privacy options you’ve selected for each network. Only if you are signed into that specific social network at the time of your visit to our website will social sharing buttons set cookies.

Statistical following

We can track and gather anonymous visitor statistics on our website thanks to Google Analytics, which is placed on it. Simple traffic statistics to the kind of browser you are using to visit the website are just a few of the details that are gathered. We can use this information to enhance the usability, security, and page load time of our website content in addition to using it for marketing analysis and quantification. Google’s primary webmaster product, Google Analytics, is well-liked, safe, and reliable. You may learn more about

Google’s commitment to privacy and security of Google Analytics data on Google’s Analytics Data Safeguarding website. You can immediately opt out of all websites that track your online behavior using Google Analytics by downloading the Google Analytics Opt-Out Browser Add-on, which is another service provided by Google. Google Analytics does not gather any personal data.

Check for cookie consent

As was already said, a banner alerting you to the cookies our website is using is displayed at the top of the page when you first visit it. We store an anonymous cookie to disable the alert banner for 28 days so that our website can remember your opt-in preference. Simply decline the alert and shut it to stop this cookie from being saved. If you’ve already acknowledged the warning and want to get rid of the cookie, go to your browser’s settings and erase the cookies.

WordPress

The well-known open-source CMS platform WordPress serves as the foundation for all or portions of our website. WordPress uses cookies to enable users to sign up, log in, and leave content-related comments on our website. If you choose not to leave comments on our website. WordPress won’t install any cookies on your computer. WordPress will only set cookies if you actively register or leave a comment using the website’s clear forms.

Request forms

Visitors have the option to get in touch with us via the online enquiry form(s) on our website. Our forms are protected with a “CAPTCHA” challenge to make sure the submission is from a real human, not a computer bot, in order to avoid spam inquiries. A cookie is created by this CAPTCHA challenge and is only used to verify the accuracy of the user’s input response. There is no other data from your inquiry stored in the CAPTCHA cookie.

Google Places/Maps

Our Google Maps/Places profile may be contained within an iframe on our website. Cookies are created by Google Maps to facilitate the performance of their robust mapping program. The cookies used by Google Maps/Places do not save or exchange any personal information.

How to disable using cookies

Many contemporary browsers let you manage your cookie settings across all websites you visit. By changing your browser’s settings, you can totally block cookie deployment, but doing so might reduce the functionality that is available on our website. We suggest reading this Google tip offered to understand how to disable cookies on your selected browser. You can be concerned about spyware if you’re worried about cookies following your online activities. A specific group of cookies that track personal data about you are referred to as spyware. You can use one of the various anti-spyware solutions available to stop this from happening. Find out more about anti-spyware programs.

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